Reviews

Below are some of our Client Reviews...

By: Beppi Crosariol

I can’t thank Kurt and Carol enough for their hard work, business acumen, graciousness and sensitivity. My brother and I inherited my late father’s home and needed to sell. The modest bungalow had been in the family for almost 50 years and was filled with memories. It was also filled with clutter and required sprucing up. Nervous about its state and the work involved to get it ready, we made a call anyway to The Diener Team. We instantly felt it was the right decision. To our astonishment, Kurt rolled up his sleeves and began pitching in, helping to tidy and even make cosmetic repairs in areas that my brother and I had overlooked. Incredible! He even offered us use of his cargo trailer to move furniture. It was all done with a smile and the reassurance that things would turn out great. Kurt is also a firm yet courteous and ethical negotiator, juggling multiple offers to our maximum advantage without breaking a sweat. And Carol was brilliant in her role, helping us navigate a property-line dispute, advising us on how to liquidate some of the contents and coming up with a marketing strategy that garnered a selling price well above asking. The Diener Team treated us with respect and patience every step of the way. They also happen to be genuinely lovely, warm-hearted people.

By: Imee-Jo Ennis

The patience and professionalism you showed towards us not only made us feel confident in our decision, but allowed us to truly enjoy the experience of buying our first home. We look forward to the coming years in our cute little starter home, and when it comes time to move on, we look forward to working with you again. Thanks again!

By: Clark Noble

I worked many years ago with Kurt as a Toronto police officer and, throughout the entire sale of my home and purchase of a new home, his actions at every stage reflected the core values of the Toronto Police Service – honesty, integrity, knowledge, fairness, reliability, respect, and a positive attitude. I also felt throughout the process that working with Carol and Kurt was like working with family–I trusted them completely to have my best interests in mind. When I looked at a house with Kurt, he would never falsely pressure me to buy the wrong property. Instead he’d say, “Let’s get out of here, this house is garbage.

By: John Wood

Carol and Kurt worked together as a team on our home, providing a unique service that covered the whole process of preparing and selling our house and eliminating most of the headaches on the way. My wife Jean and I intended to sell our house this Spring and move to Saint Catharines. We are retired and had planned to vacation in Florida for January and February so I approached Kurt to do renovations to our Toronto house while we were away. The house needed some renovations and sprucing up generally. While we were soaking up the sun Kurt did renovations and gave us almost daily information by phone of the progress and problems that arose. When we got back from Florida we were astounded– the house looked great. But the Diener/Austin team wasn’t finished yet! Next came the staging–Kurt and Carol brought in furniture, bed linens and art pieces. They arranged to get rid of our old fridge and stove, and hunted around to get a great deal on a new steel fridge and stove. They put us in touch with a real estate agent in Saint Catharines and shuffled us off for a couple of days so they could have an agents’ open house. Again, they kept us up to date on the selling activity and even took a trip to Saint Catharines to look at a house we wanted to buy! The proof of all this–the house sold in three days at $26,000 over asking!! It was a great experience–thanks to Kurt and Carol!

By: Brian Houghton

Our condo purchase closed just over a week ago and we love our new home. Carol was incredible throughout the whole process. She worked very closely with us and truly listened to our needs and helped us fulfill our extensive wish list. We never felt pressured or rushed to make a decision. For us, making an offer on a condo that had multiple offers was very stressful. It was especially tense signing all of the real estate documents at 1 minute to midnight; but, as a true professional, Carol remained calm and helped us understand what we were signing. We will definitely be calling Carol and Kurt again in the future and we would strongly recommend them to our family and friends. Thank you!

By: Megan Grossi

Kurt, thank you so much for all your help in finding our beautiful home! You went above and beyond the Call of Duty, and without you, this would not have been possible! Thanks again!

By: Sebastian Padina

I met Kurt and Carol a year ago when they helped me buy a new condo. I didn’t know them before and it was my first time buying a home – I was very nervous. I didn’t need to be though, because Kurt was extremely patient and took time to explain the various aspects of home-buying. We then looked at an entire range of condos over several days. It quickly became clear that Kurt was not interested in just getting a deal done, but rather that I be happy with my purchase. The unit that we did settle for involved an assignment and a faulty listing which complicated things. Carol is an ace negotiator, however, and she was able to bring the price down significantly because of these faults. I was very happy with the result and again, I felt like they had my best interests at heart the whole time. In fact, having lived here for a year I can say I definitely got a great deal on my unit. When I buy my next home, I know who I’ll be calling.

By: David Gladstone

Carol and Kurt did an amazing job helping me get my house ready for sale and selling it within one week over the asking price! They had a strategy for preparing the house, pricing it, and handling all the details. I trusted that they were professionals who knew what they were doing and everything played out exactly as planned. I can’t believe how fast and efficient things went. I will definitely be telling my friends that they MUST call Kurt when they buy or sell real estate.

By: Luca Naccarato

I've worked with Kurt Diener on several transactions, which have all been very positive. Kurt does the necessary research, makes excellent recommendations to increase the value of a property, and works hard to get a home sold at its maximum value very quickly. Kurt is knowledgeable, has a strong network, works hard, and is very tenacious. One of the top Real Estate professionals I have worked with.

By: Tony Gall

I wanted to thank you again for helping me to buy my first property. Without you showing me condos all day those Saturdays and powering through all that paperwork, I’d still be living with my parents… haha. I hope you guys and your family have an even more successful new year. I will continue to turn more people your way for more business, as I can’t say enough about how happy and easy my experience was.

By: Mark & Monique Sullivan

My wife and I have bought and sold several homes and our experience with Kurt and Carol was exceptional. They both consistently went beyond any normal expectations and were just great people to work with–personable, professional and with impeccable integrity. Kurt and Carol made a potentially stressful experience as painless and positive as possible. You guys were professional, creative, and communicative. You are a powerhouse team and we appreciate all you have done for us.